Disclosure: This article contains affiliate links — we may earn a commission at no extra cost to you. This does not affect our rankings or conclusions.
Amazon Review Downloader Tools: How to Export Reviews to CSV
Amazon has no native “export reviews” button, so to download Amazon reviews you use one of three third-party tool types: a seller suite with a review-export feature (Helium 10 Review Insights), a free Chrome extension that dumps one listing to CSV, or a data-scraping API (Apify, Bright Data, ScrapeHero) for thousands of ASINs at scale. Which one fits depends entirely on volume: a single competitor listing is a job for a free extension; a whole category is a job for an API.
This is a neutral directory, not a ranked sales pitch. Each tool below is grouped by the volume and job it fits, with its export format, cost, and real limits named — and dated where a number could change (data checked 2026-07-18).
Is There an Official Amazon Review Download?
No. As of data checked 2026-07-18, Amazon offers no native bulk export of review text or ratings for either your own products or a competitor’s. The two official pathways are narrow:
- Reading reviews on the listing page. Anyone can read the public reviews on a product page, but there is no built-in “download to CSV” control — copying by hand is the only manual route.
- The Customer Feedback API. Amazon exposes review data programmatically through its official Customer Feedback API. You don’t use this directly as a seller; it’s the pipe that powers some of the third-party tools below (Helium 10 Review Insights is built on it).
Everything else that “downloads Amazon reviews” is a third-party tool reading the public listing page or that official API. That single fact — API-fed versus page-scraped — is the most useful lens for choosing one, and it runs through this whole guide.
First, Decide Which Job You Actually Have
“Download Amazon reviews” gets searched for four genuinely different jobs. Naming yours saves you from buying the wrong tool:
- Export review text and ratings for analysis — you want the words, stars, dates, and verified-purchase flags in a spreadsheet to find recurring complaints. This is what most review downloaders do, and the main subject of this guide.
- Request more reviews from your buyers — a different job entirely. Jungle Scout’s Review Automation and the Seller Central “Request a Review” button ask customers for reviews; they do not download them. If that’s your goal, see our compliant reviews guide, which covers earning reviews without risking your account.
- Check whether reviews are fake — analysis of authenticity, not export. That is a separate tool category (fake-review checkers) with its own detection logic.
- Download review photos and videos — the media customers attach, not the text. Covered in its own section below.
Get the job right and the tool choice mostly makes itself.
Type 1: Seller-Suite Review Exporters
If you already pay for an Amazon research suite, you may not need a separate downloader.
Helium 10 — Review Insights. Review Insights is a feature inside the Helium 10 Chrome extension that pulls a listing’s reviews through Amazon’s official Customer Feedback API, groups them into themes and sentiment, and lets you export each tab to CSV for spreadsheet analysis (data checked 2026-07-18; we could not load Helium 10’s official knowledge-base page at publish time, so these specifics come from Helium 10’s documentation as reported by third-party guides). Full Review Insights is a paid-plan feature, with basic access reported on the free plan. Because it reads the official API rather than scraping the page, its data tends to be more stable than a raw extension when Amazon changes its layout.
The trade-off is cost and suite lock-in. One Helium 10 user, rating the Chrome extension three stars, put the tension plainly: “The Xray feature and basic ASIN data export are useful and accurate… However, pricing is quite expensive for small sellers… If someone only needs ASIN, rating, and review data, paying for the full suite feels unnecessary” (Chrome Web Store review, 2026-02-12). That is the exact calculus: Review Insights is excellent if you already run Helium 10, hard to justify if reviews are all you need. You can try Helium 10 on its free plan and see whether Review Insights alone earns the subscription, or read our fuller Helium 10 review first.
Type 2: Free Amazon Review Downloader Extensions
For a single listing, a free Chrome extension is the fastest route. You open a product page, click the icon, set a date range and star filter, and it writes a CSV.
A representative example is Amazon Review Export New V3 on the Chrome Web Store: it exports to CSV with date-range and star filters, and the fields include reviewer name, review ID, rating, review date, title, review text, verified-purchase flag, Vine flag, and review-image links. As of data checked 2026-07-18 it shows about 4,000 users and a 2.5-star rating across 40 reviews — which is the honest catch with this whole category.
What to expect from free review-export extensions:
- They break. Amazon changes its review markup regularly, and single-developer extensions lag behind — the mediocre ratings across this category are mostly “stopped working” complaints, not scams.
- Free means capped or interrupted. Most are free to install with a paid tier for unlimited exports or image downloads; a few cap reviews per run.
- Coverage is shallow. They read what’s rendered on the page, so pagination limits and Amazon’s own “top reviews” throttling cap how many you actually get.
For one competitor teardown they’re perfect and cost nothing. For anything you’ll repeat weekly, expect to babysit them or move up a tier. Several such tools are catalogued in our free Amazon seller tools directory, where the same “verify the free limit before you build a workflow on it” rule applies.
Type 3: Data-Scraping APIs (Bulk / Developers)
When you need reviews for hundreds or thousands of ASINs, or want them delivered to a database on a schedule, you move from clicking to programmatic scraping. These services return review text plus reviewer, date, and rating fields as CSV or JSON, priced per record or per request (data checked 2026-07-18, per each provider’s public pricing):
- Bright Data — an Amazon Reviews dataset/scraper billed by records delivered, reported from roughly $1.5 per 1,000 records pay-as-you-go. It returns one of the deepest field sets, which matters if you want full review bodies at scale.
- Apify — an Amazon Reviews Scraper on its marketplace, with self-service plans reported from about $29/month and per-request pricing near $6.67 per 1,000 requests. Strong for developers who want an actor they can call from their own code.
- ScrapeHero — a managed service reported at about $4 per 1,000 requests with a per-scraper setup fee; you hand off the maintenance rather than run it yourself.
These are the right tool only if the volume justifies the setup: a data pipeline, not a spreadsheet. For a category-wide teardown feeding product research, that’s exactly what mining competitor reviews at scale looks like.
Downloading Review Photos and Videos
A separate need: sometimes you don’t want review text, you want the images and videos customers attach — for competitive teardowns, listing inspiration, or spotting how products actually get used and fail. Text exporters skip that media.
For review media specifically, ASINCrate is a Chrome extension that detects and bulk-downloads the photos and videos on a listing — including customer review images and videos — alongside the official listing media, and exports a CSV of image URLs and metadata. It handles the media layer, not the review text, so it complements rather than replaces the exporters above. If bulk product and review imagery is the goal, see our guide to downloading Amazon product images in bulk.
How to Choose: A Quick Comparison
| Tool type | Best for | Export format | Rough cost | Main watch-out |
|---|---|---|---|---|
| Seller suite (Helium 10 Review Insights) | You already pay for a suite; themed analysis | CSV per tab | Paid plan (basic on free) | Overkill if reviews are all you need |
| Free Chrome extension | One listing, occasional pull | CSV | Free / low-cost tier | Breaks often; shallow coverage |
| Data-scraping API (Bright Data, Apify, ScrapeHero) | Hundreds–thousands of ASINs, scheduled | CSV / JSON | Per record or request (~$1.5–$6.67 /1K) | Setup + maintenance overhead |
| Review-media downloader (ASINCrate) | Review photos and videos, not text | Media files + CSV metadata | Extension | Downloads media, not review text |
The pattern mirrors every other seller-tool category: match the tool to the volume, not the hype. One listing → a free extension. A whole niche → an API. Already inside a suite → its built-in feature first.
API-Fed vs. Page-Scraped: What to Know
The most durable difference between these tools is where the data comes from. Tools built on Amazon’s official Customer Feedback API (such as Helium 10 Review Insights) read a supported data source, so they break less when Amazon restyles a page. Raw page-scrapers — most free extensions and the scraping APIs — read the public listing HTML, which is why they need constant maintenance and why their coverage is capped by what Amazon renders.
Two practical notes for anyone exporting review data:
- Amazon’s Conditions of Use restrict automated access to the site. Tools differ in whether they operate through Amazon’s official data programs or scrape the public page — worth knowing which one you’re using and reviewing the current terms yourself.
- Review data ages fast. An export is a snapshot; ratings and counts move daily on active listings. Date every pull (the exporters above stamp review dates for you) so your analysis stays honest about when it was true.
Once you’ve pulled the reviews, the payoff is acting on them: recurring complaints become listing fixes and product improvements. Feed what you find back into your listing optimization.
Frequently Asked Questions
Can I download Amazon reviews for free?
Yes, for a single listing. Free Chrome extensions such as Amazon Review Export export a product’s reviews to CSV with date and star filters at no cost, though most cap unlimited exports or image downloads behind a paid tier and many have reliability issues (data checked 2026-07-18). For bulk or scheduled exports across many products, expect to pay a per-record or per-request scraping fee.
Does Amazon let you export your own reviews?
No. As of data checked 2026-07-18, Seller Central has no native button to export review text or ratings — not for competitors and not for your own listings. The official Customer Feedback API exposes review data programmatically, but sellers reach it through third-party tools like Helium 10 Review Insights rather than directly.
What’s the best way to export thousands of Amazon reviews?
A data-scraping API. Bright Data, Apify, and ScrapeHero return review text and metadata as CSV or JSON priced per record or request, which is far more practical at scale than clicking a browser extension listing by listing. A free extension is the wrong tool once you’re past a handful of ASINs.
Is downloading Amazon reviews allowed?
Public review text is visible to anyone, but Amazon’s Conditions of Use place restrictions on automated access to the site. Tools vary in how they get the data — some operate through Amazon’s official data programs (the Customer Feedback API), others scrape the public page. Check which approach a tool uses and review Amazon’s current terms before you build a workflow on it.
Can I download the photos and videos in Amazon reviews?
Yes, but with a different kind of tool. Text exporters skip review media; a media downloader such as ASINCrate bulk-downloads the images and videos on a listing, including customer review media, and exports a CSV of their URLs. See our bulk image download guide.
Conclusion
There is no official Amazon review downloader, so the real question is volume. For a single competitor listing, a free Chrome extension that writes a CSV is all you need — just expect the occasional breakage that comes with the category. If you already run Helium 10, its Review Insights exports themed review data through Amazon’s official API before you pay for anything extra. And when you need reviews for a whole category on a schedule, a scraping API like Bright Data, Apify, or ScrapeHero is the only route that scales. Pick by the size of the job, date every export, and turn the reviews you pull into concrete listing and product fixes — that’s where exported review data actually earns its keep.